Almost a year ago, in October 2018, the Austrian software company TAC | The Assistant Company launched on the market the new Entry Assistant access system for the pool industry. The software specialises in process digitisation and resource management across all areas and manages all activities, from spa or swimming bookings to reservations for fitness courses or bowling alleys.
Swiss Holiday Park, one of the largest holiday and leisure resorts in Switzerland, was looking for a comprehensive software solution capable of managing sports activities and wellness services as well as the entire access control system. The All-In-One visitor solution with access management from TAC | The Assistant Company was the perfect solution.
The TAC Entry Assistant access control software determines who has access and when access is allowed; it defines different access areas, checks age limits and determines the consumption framework. It also manages multiple tickets as well as season or year-round subscriptions with ease. Cashless payment, which was an important point for Swiss Holiday Park, is also covered by the TAC software, as visitors receive a pass at check-in, which can be used throughout the entire resort for access, orders or credit bookings. The software solution for Swiss Holiday Park also includes the TAC web shop in a responsive design for online reservations and contractual arrangements, which is also reflected in customer feedback. “We are very happy with our choice of TAC. The software helps our employees to focus totally on the visitor again. Since the beginning of project planning and go-live of the various areas, we have felt well looked-after by the project managers, support team and entire TAC team”, says Swiss Holiday Park IT-Quality Manager Christian Schmid.